Terms & Conditions

About Us

Here at Karpenter Tools we are a small indepndent business which helps other small businesses reach customers. We and our vendors are dedicated to customer satisfaction. If you have any suggestions or comments please email us at contact@karpenter.co.uk.

Our Contact details:

Karpenter Tools

4 Bridgend, Bathgate, EH47 0JA
Phone: +447528750799
Email: contact@karpenter.co.uk

Making A Purchase   

Making a purchase could not be easier. Just browse our on line shop and add any items that you wish to purchase to your shopping basket.

When you have finished shopping, proceed to the checkout. Once you have entered your address and delivery details you can select the appropriate delivery option and proceed to the payment stage. We accept payment with most major credit and debit cards. 

Card payments through our website are processed by Stripe, one of the leading payment providers. Your payment and card details are sent via an SSL encrypted link, ensuring your privacy and security is protected to industry standards. Your card details are not stored by our website at any point in the transaction and our staff have no access to your card details.

Shipping And Handling

Karpenter is a marketplace. We never handles any of the items and are not responsible for our vendors management of parcels. Our Vendors are advised to ship all orders within a day and delivery times within the UK tend to be 3-5 working days. International deliveries can take up to 14 days so please be patient before contacting us or the vendor.

In the first instance please use our tracking page. Please then contact the vendor first before contacting us directly. If you do not hear from the vendor then email us at contact@karpenter.co.uk and we will do our best to assist.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. The check out pages are stored on a secure https server.

Reaching Us

If you need to reach us, please email us on contact@karpenter.co.uk, alternatively, you can call on +44(0)77528750799 or write to us at:

Karpenter Tools

4 Bridgend, Bathgate, EH47 0JA
Phone: +447528750799
Email: contact@karpenter.co.uk

Privacy Policy

Karpenter does not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.